**
HighLevel is seeking a Product Solution Engineer to join their dynamic team in India, focusing on enhancing customer experiences and resolving technical issues. The role requires a blend of technical support skills and familiarity with agile methodologies, specifically within a SaaS environment.
**
Job Summary
Act as the primary point of contact for customer issues related to courses, communities, client Portal, credentials and collab on our Creator Platform.
Collaborate closely with development and support teams to diagnose, troubleshoot, and resolve issues.
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team.
Matching Summary
Match Score: 75
**
HighLevel is seeking a Product Solution Engineer to join their dynamic team in India, focusing on enhancing customer experiences and resolving technical issues. The role requires a blend of technical support skills and familiarity with agile methodologies, specifically within a SaaS environment.
**
Skills & Requirements
Must-have
technical support or product solution role
SaaS environment
agile methodology
APIs, databases, and UI technologies
Vue.js, MongoDB, RESTful APIs
customer-facing role
Nice-to-have
AI powered platform
global, remote-first environment
creative, collaborative, impactful culture
continuous and iterative improvement
learn scaling B2B SaaS startup
Key Requirements
Proven experience in technical support or product solution role
Proficiency in agile methodology
Basic knowledge of APIs, databases, and UI technologies
Excellent communication and interpersonal skills
Ability to work independently and manage multiple priorities