Customer Marketing Director

Ericsson

Morristown, United States
Nj: $167,000 - $218,000; annual bonus based on per...
On-site
Account-based marketing (abm) plans
Customer engagement marketing plans
Customer success programs
Develop and lead the execution of strategic Account-Based Marketing (ABM) plans, integrating digital and F2F customer engagements to enhance customer understanding of Ericsson solutions and drive demand

Job Summary

  • Develop and lead the execution of strategic Account-Based Marketing (ABM) plans, integrating digital and F2F customer engagements to enhance customer understanding of Ericsson solutions and drive demand.
  • Design, plan, and lead the execution of customer events, workshops, and activities in alignment with Global/Americas campaign activation plans and local business priorities.
  • Champion the adoption of generative AI across customer engagement activities, leveraging AI to personalize customer experiences at scale, accelerate content production and bring new levels of agility and quality to account marketing strategies.

Matching Summary

Develop and lead the execution of strategic Account-Based Marketing (ABM) plans, integrating digital and F2F customer engagements to enhance customer understanding of Ericsson solutions and drive demand.

Salary

NJ: $167,000 - $218,000; Annual bonus based on performance; Comprehensive health, financial, and time-off benefits

Skills & Requirements

Must-have

  • Account-Based Marketing (ABM) plans
  • customer engagement marketing plans
  • customer success programs
  • tailored digital marketing
  • co-marketing
  • advocacy programs
  • live marketing

Nice-to-have

  • strategic and tactical partner
  • expert advisor
  • influence perceptions
  • generative AI adoption
  • personalize customer experiences at scale

Key Requirements

  • Master's or Bachelor's degree
  • More than 12 years of experience
  • Experience in global, dynamic, fast-paced environment
  • Experience in telecommunications and/or IT
  • Experience managing complex B2B content
  • No US work authorization sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter