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Ericsson is seeking an Operations Manager for its Kigali, Rwanda location, responsible for overseeing front office operations in a managed services environment. The ideal candidate should have significant experience in operations management, strong leadership skills, and a customer-focused approach.
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Job Summary
The Operations Manager is responsible for overseeing the day-to-day operations of the front office within a managed services environment, ensuring prompt and professional handling of customer inquiries and service requests.
This role requires strong communication skills, operational discipline, and the ability to lead a front office team to deliver exceptional customer experience, while coordinating with various internal teams.
Ericsson offers an outstanding opportunity to use your skills and imagination to build solutions and join a team of diverse innovators driven to craft what comes next.
Matching Summary
Match Score: 75
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Ericsson is seeking an Operations Manager for its Kigali, Rwanda location, responsible for overseeing front office operations in a managed services environment. The ideal candidate should have significant experience in operations management, strong leadership skills, and a customer-focused approach.
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