Senior Engineer- Ip

Ericsson

Noida, India
On-site
Ip networking protocols
Trouble ticket analysis
Fault management
This role is responsible for alarm analysis and trouble-shooting on various IP nodes. You will actively supervise ITSM ticket queues to maintain MTTR and ensure timely restoration of services. Close collaboration with field teams is essential for handling hardware failures and maintaining high service availability

Job Summary

  • This role is responsible for alarm analysis and trouble-shooting on various IP nodes. You will actively supervise ITSM ticket queues to maintain MTTR and ensure timely restoration of services. Close collaboration with field teams is essential for handling hardware failures and maintaining high service availability.

Matching Summary

This role is responsible for alarm analysis and trouble-shooting on various IP nodes. You will actively supervise ITSM ticket queues to maintain MTTR and ensure timely restoration of services. Close collaboration with field teams is essential for handling hardware failures and maintaining high service availability.

Skills & Requirements

Must-have

  • IP Networking Protocols
  • Trouble Ticket analysis
  • Fault management
  • Good Communication skills

Nice-to-have

  • Data Analytics
  • Customer Governance Handling
  • Proactive failure detection

Key Requirements

  • 5-10 years of relevant experience
  • Good knowledge in IP Networking Protocols
  • Product/Vendor knowledge on CISCO

Work Rights

Not specified

Tailored Resume

Cover Letter