The Control Tower Manager will lead the demand forecast handshake process with Customer Units and Operations to ensure all requirements are aligned and vet Construction Start forecasts based on-site readiness
Job Summary
The Control Tower Manager will lead the demand forecast handshake process with Customer Units and Operations to ensure all requirements are aligned and vet Construction Start forecasts based on-site readiness.
This role involves analyzing crew demand dimensioning, collaborating with Vendor Management for capacity fulfillment, and developing a quarterly crew allocation strategy.
Ericsson offers a competitive compensation package including a short-term variable compensation plan, excellent health benefits, a robust 401(k) plan with company contributions and match, and generous paid time off.
Matching Summary
The Control Tower Manager will lead the demand forecast handshake process with Customer Units and Operations to ensure all requirements are aligned and vet Construction Start forecasts based on-site readiness.
Skills & Requirements
Must-have
crew demand and resource forecasts
operational capacity alignment
cross-functional team collaboration
governance reporting
escalation management
pipeline efficiency support
Nice-to-have
strategic thinker
process improvement driver
risk mitigation focus
stakeholder management abilities
Key Requirements
Bachelor’s degree in Operations Management, Supply Chain, Engineering, or related field
Minimum of 10 years of experience in telecom operations, crew management, or vendor management
Proficiency in data analysis, forecasting tools, and governance reporting
Experience with demand forecasting, resource allocation, and crew management