Patient Access Representative I

Medical University of South Carolina

Hourly; pyy grade: health-20; not specified
Respond to customer inquiries by telephone
Resolve routine and complex problems
Use customer relationship application
The role involves responding to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution

Job Summary

  • The role involves responding to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
  • Employees will analyze customer service needs and refer them to other departments for follow-up as needed.
  • The Medical University of South Carolina is an Equal Opportunity Employer that participates in the federal E-Verify program.

Matching Summary

The role involves responding to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.

Salary

Hourly; Pay Grade: Health-20; Not specified

Skills & Requirements

Must-have

  • Respond to customer inquiries by telephone
  • Resolve routine and complex problems
  • Use customer relationship application

Nice-to-have

  • Energetic enthusiastic team environment
  • Non-technical problem resolution skills
  • Effective communication abilities

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience

Work Rights

Not specified

Tailored Resume

Cover Letter