Customer Experience Supervisor

Lithiachevroletredding

Medford, OR, USA
Base: $50,000-75,000; bonus/equity: not specified;...
Customer resolution
Team management
Process optimization
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process

Job Summary

  • The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
  • This position will be responsible for reaching and maintaining exceptional Customer Resolution and managing the activities of Driveway Customer Satisfaction Agents.
  • We Offer Best-in-Class Industry Benefits including competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.

Salary

Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Customer Resolution
  • Team Management
  • Process Optimization
  • Data Integrity Management
  • Customer Service Performance Analysis

Nice-to-have

  • Sense of Urgency
  • Strategic Thinking
  • Change Agent
  • Humility and Learning
  • Team Player

Key Requirements

  • 3-5+ years of Customer Service Leadership
  • High School diploma or Equivalent
  • Exceptional written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter