Job Summary

• This role serves as Salesforce's zero-to-one engine for new agentic product innovation by embedding directly with strategic customers to validate emerging AI capabilities.
• Candidates will deploy and stress-test pilot CCaaS features, conduct feasibility research on novel use cases, and co-develop hypotheses with technology teams.
• The position offers a competitive base salary ranging from $117,200 to $344,700 annually depending on location, along with comprehensive benefits including equity and incentive compensation.

Matching Summary

Salary

Base: $117,200 - $313,700 annually (up to $344,700 in select cities); Bonus/Equity: Incentive compensation and equity included; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Key Requirements

• 7+ years hands-on engagement in enterprise software
• Expertise in SIP/VoIP protocols and CTI integrations
• Proficiency in Python, JavaScript, Apex, or Java
• Ability to travel 20-30% to customer sites

Work Rights