Saia is seeking a Customer Care Specialist to provide escalated support to customers, resolve disputes, and ensure operational excellence within a terminal office environment. The role emphasizes strong communication skills, customer service experience, and the ability to handle complex inquiries
Job Summary
Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
Handles inbound calls and emails, resolves escalated inquiries, and ensures a positive customer experience.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career.
Matching Summary
Match Score: 85
Saia is seeking a Customer Care Specialist to provide escalated support to customers, resolve disputes, and ensure operational excellence within a terminal office environment. The role emphasizes strong communication skills, customer service experience, and the ability to handle complex inquiries.