Customer Service Project Manager (m/w/d)

Liebherr Machines Bulle SA

Baden, Switzerland
On-site
End-to-end project responsibility
Customer service project roadmap
Stakeholder management
End-to-end project responsibility: Independent planning, control, and implementation of projects in Customer Service – from analysis and concept development to successful implementation

Job Summary

  • End-to-end project responsibility: Independent planning, control, and implementation of projects in Customer Service – from analysis and concept development to successful implementation.
  • Stakeholder management: Close coordination with internal specialist departments, dealers, and external partners to ensure project goals and on-time implementation.
  • Our offer: We offer you more than just a job. We create fascinating things together and offer a family environment within a globally active group of companies.

Matching Summary

End-to-end project responsibility: Independent planning, control, and implementation of projects in Customer Service – from analysis and concept development to successful implementation.

Skills & Requirements

Must-have

  • End-to-end project responsibility
  • Customer Service project roadmap
  • Stakeholder management
  • Project controlling and reporting
  • Change and risk management

Nice-to-have

  • Global contacts
  • Dynamic environment
  • Intercultural competence

Key Requirements

  • 5-10 years of project management experience
  • Experience in After-Sales, Service, or Sales
  • Experience with CRM and reporting systems
  • Very good German and English skills
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter