Premier Support Specialist

Coast One Mortgage LLC

Multiple Locations
Customer service experience
Proficiency in microsoft office
Experience with resware
The Premier Support Specialist facilitates daily agency functions by providing operational and customer support to the Premier Services Team

Job Summary

  • The Premier Support Specialist facilitates daily agency functions by providing operational and customer support to the Premier Services Team.
  • This role serves as a key point of contact for loan officers, processors, borrowers, and other stakeholders throughout the lifecycle of each file.
  • Newrez invests in employee growth, wellbeing, and offers a comprehensive benefits package to support their team members.

Matching Summary

The Premier Support Specialist facilitates daily agency functions by providing operational and customer support to the Premier Services Team.

Skills & Requirements

Must-have

  • Customer service experience
  • Proficiency in Microsoft Office
  • Experience with ResWare

Nice-to-have

  • Strong problem-solving skills
  • Ability to work independently
  • Attention to detail

Key Requirements

  • High School diploma or equivalent
  • 1+ year of title processing experience
  • 1+ year of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter