Parts Advisor

Genpt

Livingston, , GB
Base: not specified; bonus/equity: performance bas...
Taking orders over the telephone
Upselling to increase invoice value
Outbound calling to raise customer awareness
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts

Job Summary

  • NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.
  • Responsibilities include taking orders, upselling, outbound calling, building customer rapport, and promoting offers to maintain and expand the local customer base.
  • The role offers opportunities for career progression, bespoke training, performance-based bonuses, and exclusive discounts through the AAG Benefits App.

Matching Summary

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts.

Salary

Base: Not specified; Bonus/Equity: Performance based bonus paid monthly; Benefits: Exclusive discounts, cashback, pension advice, health and wellbeing tools

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Outbound calling to raise customer awareness
  • Building long-term rapport with customers
  • Promoting offers and discounts
  • Limiting credits and returns

Nice-to-have

  • Punctual and organised
  • Pro-active and enthusiastic communication
  • Empathy towards customers
  • Professional communication skills

Key Requirements

  • Experience in customer service or sales
  • Excellent communication skills
  • Ability to work towards deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter