Customer Service Specialist

Workersonboard

Customer success focus
Operational support
Sales order creation
At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity

Job Summary

  • At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
  • The role coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Key responsibilities include creating and expediting sales orders, coordinating demand planning, managing price lists, resolving billing issues, and providing timely reports.

Matching Summary

At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.

Skills & Requirements

Must-have

  • Customer success focus
  • Operational support
  • Sales order creation
  • Demand plan maintenance
  • Price list management
  • Customer communication
  • Product shipment coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Integrity in actions
  • Teamwork and collaboration
  • Proactive problem-solving
  • Detail-oriented approach

Key Requirements

  • Bachelor's degree in Business, Commerce, Administration, Industrial Engineering, or related field
  • 2-5 years of customer service and/or manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter