Customer Success Manager, Ads Solutions

OpenAI

San Francisco, California, United States
Remote
3+ years in digital advertising or account management
Experience managing advertiser or agency relationships
Data querying skills with sql or advanced excel
The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining platform integrity

Job Summary

  • The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining platform integrity.
  • You will own relationships with a portfolio of partners, guiding them through onboarding and campaign launches to ensure strong product adoption.
  • This position requires cross-functional collaboration with Sales, Product, Analytics, Policy, and Operations teams to resolve issues and enhance platform value.

Matching Summary

The role involves serving as a trusted advisor to advertisers to help them achieve business objectives while maintaining platform integrity.

Skills & Requirements

Must-have

  • 3+ years in digital advertising or account management
  • Experience managing advertiser or agency relationships
  • Data querying skills with SQL or advanced Excel
  • Ability to interpret performance data for strategic recommendations

Nice-to-have

  • Consulting background in client-facing roles
  • Strong communication with technical stakeholders
  • Commitment to user trust and responsible growth
  • Experience in fast-moving evolving environments

Key Requirements

  • 3+ years experience in digital advertising or customer success
  • Proficiency in data querying (SQL, Excel/GSheet)
  • Proven track record in adtech or platform environments

Work Rights

Not specified

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