Service Desk Administrator

The Salvation Army Canada and Bermuda

Base: $44,262.40 to $55,328.00; maximum: $66,393.6...
Onsite (contract position)
Strong understanding of it support work
Experience with windows desktops/laptops
Basic knowledge of hardware networking
The Salvation Army Canada and Bermuda is seeking a Service Desk Administrator for a fixed-term contract role, providing first-line IT support to staff. The ideal candidate should possess strong customer service skills, technical knowledge, and a passion for supporting mission-driven organizations

Job Summary

  • This is a 7 to 8-week contract role ending on August 29, 2026 providing first-line IT support to staff.
  • The organization serves over 2 million people annually by providing necessities such as food, clothing, and shelter.
  • Candidates will be responsible for responding to IT requests via phone, email, and web portal while performing basic troubleshooting.

Matching Summary

Match Score: 85

The Salvation Army Canada and Bermuda is seeking a Service Desk Administrator for a fixed-term contract role, providing first-line IT support to staff. The ideal candidate should possess strong customer service skills, technical knowledge, and a passion for supporting mission-driven organizations.

Salary

Base: $44,262.40 to $55,328.00; Maximum: $66,393.60; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong understanding of IT support work
  • Experience with Windows desktops/laptops
  • Basic knowledge of hardware networking

Nice-to-have

  • Interest in ITIL-based service environment
  • Calm empathetic approach to end users
  • Support for mission-driven organizations

Key Requirements

  • Early career IT professional preferred
  • Organized detail-oriented multitasking skills

Work Rights

Not specified

Tailored Resume

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