Operations Solutions And Service Management, Principal

AIA Australia

Hong Kong, Hong Kong
Onsite
Operations monitoring and control procedures
Process improvement and optimization
Vendor performance management
Lead the operations to support Life business, with a focus on delivering high-quality services and ensuring compliance with legislation obligations

Job Summary

  • Lead the operations to support Life business, with a focus on delivering high-quality services and ensuring compliance with legislation obligations.
  • Implement process improvements to optimize team workflow and enhance overall efficiency.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Lead the operations to support Life business, with a focus on delivering high-quality services and ensuring compliance with legislation obligations.

Skills & Requirements

Must-have

  • Operations monitoring and control procedures
  • Process improvement and optimization
  • Vendor performance management
  • Third-party management processing
  • Policy contract issuance integrity

Nice-to-have

  • Empowering people to find their 'better'
  • Living Healthier, Longer, Better Lives
  • Continuous improvement mindset

Key Requirements

  • University graduate plus 6-8 years relevant experience
  • 3 years in supervisory level
  • Effective skills in written and speaking English and Chinese
  • Obtain relevant license if job involves regulated activities

Work Rights

Not specified

Tailored Resume

Cover Letter