Contact Center Support Specialist

ABB UK

Hybrid
1 to 3 years customer support experience
Full-time degree in relevant discipline
Proficient english communication skills
This role serves as the first point of contact for ABB customers, ensuring a trusted organization to do business with

Job Summary

  • This role serves as the first point of contact for ABB customers, ensuring a trusted organization to do business with.
  • You will manage internal and external support requests including technical assistance, order inquiries, and coordinating with internal teams.
  • The position supports outbound business activities and operates on a follow-the-sun model across time zones.

Matching Summary

This role serves as the first point of contact for ABB customers, ensuring a trusted organization to do business with.

Skills & Requirements

Must-have

  • 1 to 3 years customer support experience
  • Full-time degree in relevant discipline
  • Proficient English communication skills

Nice-to-have

  • Mandarin language proficiency
  • Experience with performance management
  • Ability to work hybrid model

Key Requirements

  • 1-3 years experience in customer support or operations
  • Full-time degree required
  • English proficiency mandatory; Mandarin preferred

Work Rights

Not specified

Tailored Resume

Cover Letter