End User Services Engineer

WPP

Prague, Czechia
On-site
On-site support services
Level 1 and 2 incident management
Av equipment support
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.
  • Onboarding and offboarding of new and departing employees, including user account administration and asset management.
  • Provide on-site support to the WPP agencies and remote support, as needed, to WPP agencies across the wider region.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.

Skills & Requirements

Must-have

  • on-site support services
  • Level 1 and 2 incident management
  • AV equipment support
  • asset management
  • deploy hardware and software

Nice-to-have

  • customer-centred culture
  • empower end users
  • continuous learning
  • transformative growth

Key Requirements

  • 3 – 5 years in IT help desk
  • desk side experience
  • On-site role

Work Rights

Not specified

Tailored Resume

Cover Letter