Plume is seeking a Customer Success Director to manage a portfolio of high-value ISP clients, focusing on customer outcomes and long-term value realization. The role emphasizes collaboration with sales and other departments to enhance customer experience and drive growth
Job Summary
Plume operates a recurring revenue model where long-term growth depends on ISP customers realizing measurable, sustained value from their platform.
The role involves owning a portfolio of high-value ISP customers to drive adoption, value realization, retention, and expansion while acting as a trusted advisor to executive stakeholders.
Total compensation includes an anticipated base salary of $160,000 plus bonus, equity, and comprehensive benefits including 401k matching and health coverage.
Matching Summary
Match Score: 85
Plume is seeking a Customer Success Director to manage a portfolio of high-value ISP clients, focusing on customer outcomes and long-term value realization. The role emphasizes collaboration with sales and other departments to enhance customer experience and drive growth.