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Cincinnati Eye Institute is seeking a Patient Educator/Medical Scheduler to facilitate communication between patients and medical staff, providing education regarding surgical options and managing patient inquiries. The role involves exceptional customer service, maintaining patient flow, and assisting with data management tasks.
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Job Summary
The Patient Educator serves as a critical interface between prospective surgery patients and the medical team to provide balanced education on surgical benefits and options.
This role involves discussing cost structures, payment plans, and intraocular lens options while ensuring strict adherence to HIPAA regulations.
The position requires proactive engagement with patients via email, phone, or text prior to their scheduled appointments to enhance their understanding of cataract or refractive surgery.
Matching Summary
Match Score: 75
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Cincinnati Eye Institute is seeking a Patient Educator/Medical Scheduler to facilitate communication between patients and medical staff, providing education regarding surgical options and managing patient inquiries. The role involves exceptional customer service, maintaining patient flow, and assisting with data management tasks.
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