Service Advisor- Hendrick Chevrolet

BMW of South Austin

Norfolk, Virginia, US
Valid driver's license
3-5 years automotive experience
Customer service and interpersonal skills
The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments

Job Summary

  • The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • Employees are responsible for advising customers on necessary services, computing costs, and maintaining CSI standards above company levels.
  • Success in this position requires demonstrating core values such as Servant Leadership, Integrity, and Commitment to Customer Enthusiasm.

Matching Summary

The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.

Skills & Requirements

Must-have

  • Valid Driver's License
  • 3-5 years automotive experience
  • Customer service and interpersonal skills
  • Dealership Management System knowledge
  • Intermediate Microsoft Office skills

Nice-to-have

  • Servant Leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma or GED
  • Previous automotive or customer service industry experience
  • Valid Driver's License required

Work Rights

Not specified

Tailored Resume

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