Client Service Coordinator

Marshfield Animal Hospital

Folsom, CA, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
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High volume incoming client requests
Telephone email and web chat support
Resolve client problems effectively
** The Client Service Coordinator position at Marshfield Animal Hospital in Folsom, CA, involves providing assistance to clients regarding wellness plans, services, billing, and web support through various communication channels. The role requires excellent communication skills and a strong customer service background, with a commitment to the company's values and a focus on client satisfaction. **

Job Summary

  • The Client Service Coordinator's primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.
  • Banfield Pet Hospital is committed to a diverse work environment in which all individuals are treated with respect and dignity.
  • The position offers a comprehensive total rewards package including health, wellness, financial support, and three free Optimum Wellness Plans for pets.

Matching Summary

Match Score: 75

** The Client Service Coordinator position at Marshfield Animal Hospital in Folsom, CA, involves providing assistance to clients regarding wellness plans, services, billing, and web support through various communication channels. The role requires excellent communication skills and a strong customer service background, with a commitment to the company's values and a focus on client satisfaction. **

Salary

Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid time off, student debt relief

Skills & Requirements

Must-have

  • High volume incoming client requests
  • Telephone email and web chat support
  • Resolve client problems effectively

Nice-to-have

  • Strong active listening skills
  • Ability to multi-task and prioritize
  • Excellent communication skills

Key Requirements

  • High School diploma or GED required
  • Minimum one year customer service experience
  • Associate's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter