Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Hardware and software configuration
Troubleshoot data and network issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Help Desk ticketing system
hardware and software configuration
troubleshoot data and network issues
end user training
building support backup
Nice-to-have
excellent interpersonal skills
collaborative fast-paced environment
customer service experience
solving intricate technical problems
Key Requirements
Bachelor's degree in related field
1 year computer support experience
5 years computer support experience
Proof of legal authority to work in US
Work Rights
Proof of legal authority to work in the United States