As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Miranda Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Financial Health Checks
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Championing processes and procedures
Risk-adverse culture
Genuine interest in career growth
Improving financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Ideally in Financial Services, Retail or Hospitality