Customer Banking Specialist - Fremantle (20 Hours/week)

Commonwealth Bank

Fremantle, Australia
**
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
** The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Fremantle branch, with predetermined working hours from Monday to Friday, 10 am to 2 pm. The role focuses on delivering exceptional customer service, handling transactional needs, and providing referrals to specialists for more complex financial matters. **

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will build personal connections with customers, assist with their needs, and identify opportunities for financial health checks and specialist referrals.
  • We are looking for individuals with the ability to ask the right questions, find solutions, and act with integrity, placing the customer at the center of everything you do.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Fremantle branch, with predetermined working hours from Monday to Friday, 10 am to 2 pm. The role focuses on delivering exceptional customer service, handling transactional needs, and providing referrals to specialists for more complex financial matters. **

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • Financial Health Checks
  • process personal loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the center
  • work independently and collaboratively
  • participate in community events

Key Requirements

  • Availability for predetermined roster Monday – Friday 10am – 2pm

Work Rights

Not specified

Tailored Resume

Cover Letter