Assistant Service Sales Officer

KONE Romania

Romania
Telesales for opportunity creation
Phone sales for maintenance contracts
Proactive customer relationship development
Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers

Job Summary

  • Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers.
  • Identifies, develops and follows up existing opportunities of modernizations while calling customer for maintenance topics and can sell VB Repairs in campaigns.
  • KONE is focused on creating an innovative and collaborative working culture where we value the contribution of each individual and employee engagement is a key focus area.

Matching Summary

Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers.

Skills & Requirements

Must-have

  • Telesales for opportunity creation
  • Phone sales for maintenance contracts
  • Proactive customer relationship development
  • Lead qualification and communication
  • Renegotiation and cancellation prevention
  • Gather market and competitor information

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Ethical business practices
  • Focus on sustainability

Key Requirements

  • Individual sales plan execution
  • Gathering market and competitor information
  • Monitoring leads and opportunities in CRM
  • Following up on customers not visited

Work Rights

Not specified

Tailored Resume

Cover Letter