Technical Support Specialist I - Bar Harbor

thejacksonlaboratory.fr

Bar Harbor, ME, US
$25.34 - $36.75 ph
Not specified
Foundational technical support
High-quality customer service
Basic troubleshooting of operating systems
The Jackson Laboratory is seeking a Technical Support Specialist I to provide foundational technical support for end-user computing systems and applications in Bar Harbor, ME. The role involves resolving routine issues, supporting hardware deployments, and delivering excellent customer service while developing technical skills in line with JAX IT standards

Job Summary

  • The Technical Support Specialist I provides foundational technical support for end-user computing systems.
  • This role is a high-value contributor to sustaining JAX IT Support Excellence.
  • The Jackson Laboratory is dedicated to discovering precise genomic solutions for disease.

Matching Summary

Match Score: 75

The Jackson Laboratory is seeking a Technical Support Specialist I to provide foundational technical support for end-user computing systems and applications in Bar Harbor, ME. The role involves resolving routine issues, supporting hardware deployments, and delivering excellent customer service while developing technical skills in line with JAX IT standards.

Salary

$25.34 - $36.75

Skills & Requirements

Must-have

  • Foundational technical support
  • High-quality customer service
  • Basic troubleshooting of operating systems

Nice-to-have

  • Effective communication skills
  • Commitment to ongoing learning
  • Familiarity with ticketing systems

Key Requirements

  • 1 to 3 years of experience in technical support
  • Basic knowledge of operating systems
  • High School Diploma or GED

Work Rights

Not specified

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