Ejecutivo Atencion A Cliente 36 Hrs

ADT Security Services

Providencia, Santiago, Chile
Base: $539.000; bonus/equity: variable associated ...
Call center experience
Customer inquiry resolution
Internal system registration
Attend and resolve customer inquiries, incidents, and requirements effectively, ensuring a positive and timely service experience

Job Summary

  • Attend and resolve customer inquiries, incidents, and requirements effectively, ensuring a positive and timely service experience.
  • Accurately and completely record all managed information in internal systems, strictly following established company procedures and protocols.
  • We offer direct contract with ADT Security Services, a compensation package including base salary and a performance-based variable bonus.

Matching Summary

Attend and resolve customer inquiries, incidents, and requirements effectively, ensuring a positive and timely service experience.

Salary

Base: $539.000; Bonus/Equity: Variable associated to performance; Benefits: Not specified

Skills & Requirements

Must-have

  • Call Center experience
  • Customer inquiry resolution
  • Internal system registration
  • Microsoft Office user level

Nice-to-have

  • Positive customer experience
  • Timely service delivery
  • Telecom or mass services background

Key Requirements

  • High school diploma
  • 1 year Call Center experience
  • Rotational shift availability
  • Work authorization for Chile

Work Rights

Not specified

Tailored Resume

Cover Letter