Senior Vice President, Client Relationship Management - Virtual

Alight Solutions

Base: 225,000.00 usd - 275,000.00 usd; bonus/equit...
Fully remote
Client relationship management
Strategic account management
Enterprise client leadership
This leader provides active oversight and coaching of Strategic Account Executives (SAEs) to drive client retention, revenue growth, and satisfaction across the organization’s largest and most complex relationships

Job Summary

  • This leader provides active oversight and coaching of Strategic Account Executives (SAEs) to drive client retention, revenue growth, and satisfaction across the organization’s largest and most complex relationships.
  • The SVP acts as a senior escalation point and executive sponsor for key clients and plays a critical role in aligning client needs with company strategy.
  • Alight offers programs and plans for a healthy mind, body, wallet and life, including a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, and continuing education and training.

Matching Summary

This leader provides active oversight and coaching of Strategic Account Executives (SAEs) to drive client retention, revenue growth, and satisfaction across the organization’s largest and most complex relationships.

Salary

Base: 225,000.00 USD - 275,000.00 USD; Bonus/Equity: Bonus and/or incentive eligibility are determined by role and level; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Client Relationship Management
  • Strategic Account Management
  • Enterprise Client Leadership
  • Client Retention and Growth
  • Executive Client Engagement

Nice-to-have

  • Champion People
  • Grow with Purpose
  • Be Alight
  • Client Advocacy Culture
  • Continuous Improvement

Key Requirements

  • 10+ years of experience
  • Proven success managing large, complex enterprise client portfolios
  • Demonstrated experience leading and developing high performing account management teams
  • Strong track record of driving client retention, revenue growth, and client satisfaction
  • Exceptional executive presence

Work Rights

Not specified

Tailored Resume

Cover Letter