Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Coordination of benefits (cob) issues
Patient intake document collection
Inbound/outbound call handling
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately

Job Summary

  • The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.
  • This role involves collecting patient intake documents, answering inbound/outbound calls, collecting patient demographics, and verifying insurance information.
  • UAMS offers benefits including medical, dental, vision plans, holiday, vacation, and sick leave, as well as education discounts and retirement matching for eligible positions.

Matching Summary

The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary insurance is filed appropriately.

Skills & Requirements

Must-have

  • Coordination of Benefits (COB) issues
  • Patient intake document collection
  • Inbound/outbound call handling
  • Insurance verification and eligibility checks
  • Customer service in a call center environment

Nice-to-have

  • Professional and friendly public interaction
  • Effective conflict resolution skills
  • Service recovery skills
  • Patient and Family Centered Care principles

Key Requirements

  • High School Diploma or GED
  • 2 years customer service experience
  • 2 years healthcare registration or insurance verification experience
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter