Technical Customer Assurance Manager

HP, Inc.

South Africa
Hybrid
Bachelor's degree in computer science
Deep pc hardware expertise
Microsoft os and modern management proficiency
This role offers a unique opportunity to leverage deep PC knowledge for high-impact customer success with major enterprise clients

Job Summary

  • This role offers a unique opportunity to leverage deep PC knowledge for high-impact customer success with major enterprise clients.
  • The Technical Customer Assurance Manager acts as the primary technical contact, focusing on root-cause analysis and preventing issues before they impact system uptime.
  • Candidates will partner with customers during new hardware deployments to validate images and drivers, ensuring a strong first-day experience.

Matching Summary

This role offers a unique opportunity to leverage deep PC knowledge for high-impact customer success with major enterprise clients.

Skills & Requirements

Must-have

  • Bachelor's degree in Computer Science
  • Deep PC hardware expertise
  • Microsoft OS and Modern Management proficiency

Nice-to-have

  • Fluent English language skills
  • Proactive growth-oriented mindset
  • Strong relationship building abilities

Key Requirements

  • Minimum Bachelor's degree (NQF Level 7)
  • Solid hands-on PC technical support experience
  • Fluent English communication skills

Work Rights

Not specified

Tailored Resume

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