Conseiller Client (f/h) - Assistance Technique - Agadir - Français / Anglais

Concentrix

Agadir, Morocco
Base: 1,500mad welcome bonus for first 10 hires; b...
Excellent french and english communication
Technical problem solving skills
Digital tools and systems understanding
Respond to customer requests accurately and resolve technical issues by analyzing customer needs and guiding users

Job Summary

  • Respond to customer requests accurately and resolve technical issues by analyzing customer needs and guiding users.
  • Concentrix offers attractive compensation with language, regularity, and performance bonuses, along with exceptional social benefits like health insurance and complementary retirement.
  • The company provides continuous training, flexible hours with remote work possibility, and a dynamic work environment with team-building activities.

Matching Summary

Respond to customer requests accurately and resolve technical issues by analyzing customer needs and guiding users.

Salary

Base: 1500MAD welcome bonus for first 10 hires; Bonus/Equity: Language bonus, regularity bonus, performance bonuses, special Eid El Adha bonus; Benefits: Health insurance, complementary retirement, gym access, transport

Skills & Requirements

Must-have

  • Excellent French and English communication
  • Technical problem solving skills
  • Digital tools and systems understanding
  • Handling inbound customer calls

Nice-to-have

  • Proactive and structured approach
  • Curiosity for new technologies
  • Team spirit and dynamic environment

Key Requirements

  • Fluent French and English (written and spoken)
  • Strong technical aptitude
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter