Senior Manager, Customer Insights – Robotics & Digital Surgery

Johnson & Johnson

Santa Clara, California, United States of America
Base: $142,000.00 - $244,950.00; bonus/equity: eli...
Hybrid
Primary market research
Secondary market research
Forecasting market performance
Johnson & Johnson is seeking a Senior Manager of Customer Insights for its Robotics & Digital Surgery division, located in Santa Clara, CA, or Cincinnati, OH. The role involves conducting market research and analytics to inform strategic business decisions in robotic surgery, requiring strong collaboration and analytical skills

Job Summary

  • The Senior Manager, Customer Insights is responsible for market analytics and managing primary and secondary market research within Global Strategic Insights (GSI) in support of the Robotic Surgery Platforms.
  • Lead the design and execution of comprehensive market research initiatives to identify unmet needs, emerging trends, customer behaviors, and competitive landscapes, providing strategic insights that inform key business decisions.
  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Senior Manager of Customer Insights for its Robotics & Digital Surgery division, located in Santa Clara, CA, or Cincinnati, OH. The role involves conducting market research and analytics to inform strategic business decisions in robotic surgery, requiring strong collaboration and analytical skills.

Salary

Base: $142,000.00 - $244,950.00; Bonus/Equity: Eligible for annual performance bonus; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, savings plan

Skills & Requirements

Must-have

  • primary market research
  • secondary market research
  • forecasting market performance
  • vendor and project management
  • holistic strategy execution
  • Excel proficiency

Nice-to-have

  • improving surgical possibilities
  • reimagining how we heal
  • driving multi-disciplinary alignment
  • championing continuous improvement

Key Requirements

  • BS/BA required; MBA or MS preferred
  • Minimum seven (7) years of progressive experience
  • Experience in medical device or healthcare field
  • Knowledge of secondary market research tools preferred
  • High level of discretion and confidentiality required

Work Rights

Not specified

Tailored Resume

Cover Letter