Tech Majlist Specialist

PwC

Incident management and resolution
Desktop and network support l1
Asset register maintenance
This role focuses on managing the design and implementation of technology infrastructure to support core business functions

Job Summary

  • This role focuses on managing the design and implementation of technology infrastructure to support core business functions.
  • The incumbent acts as the primary contact for maintaining service quality while driving cost-efficient improvements in customer satisfaction.
  • Responsibilities include handling Level 1 support requests for desktop, network, and collaboration tools alongside asset control management.

Matching Summary

This role focuses on managing the design and implementation of technology infrastructure to support core business functions.

Skills & Requirements

Must-have

  • Incident management and resolution
  • Desktop and network support L1
  • Asset register maintenance
  • Customer satisfaction monitoring
  • Project rollout assistance

Nice-to-have

  • Cost efficiency analysis skills
  • Training session facilitation
  • Office move planning experience
  • Service improvement mindset

Work Rights

Not specified

Tailored Resume

Cover Letter