Bilingual Healthcare Call Center Representative (spanish Speaking)

Pair Team

California, United States
Base: $25ph; bonus/equity: not specified; benefits...
On-site
Bilingual in english and spanish
1+ years case management experience
Hipaa-compliant remote workspace
Pair Team is a mission-driven company reimagining healthcare for underserved populations using AI and automation to reduce administrative burden

Job Summary

  • Pair Team is a mission-driven company reimagining healthcare for underserved populations using AI and automation to reduce administrative burden.
  • The role involves maintaining an ongoing caseload of individuals with serious mental illness or substance use disorders through evidence-based engagement strategies.
  • Employees receive comprehensive health insurance, a 401k, and a $100 monthly work-from-home stipend while working remotely within California.

Matching Summary

Pair Team is a mission-driven company reimagining healthcare for underserved populations using AI and automation to reduce administrative burden.

Salary

Base: $25/hour; Bonus/Equity: Not specified; Benefits: Comprehensive health, vision & dental insurance; 401k; $100/month WFH stipend

Skills & Requirements

Must-have

  • Bilingual in English and Spanish
  • 1+ years case management experience
  • HIPAA-compliant remote workspace
  • Pacific Time business hours availability
  • Strong empathy and cultural fluency

Nice-to-have

  • Experience with CRM databases
  • Comfort learning new systems
  • Collaborative multidisciplinary team work
  • Resilience in high-volume environments
  • Knowledge of Medicaid/Medicare regulations

Key Requirements

  • 1+ years professional experience in case management or healthcare call center
  • Must be based in California
  • Must work Pacific Time business hours consistently
  • Reliable internet connection required

Work Rights

Must be based in California

Tailored Resume

Cover Letter