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Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences through exceptional service and effective communication. The role involves managing client flow, educating clients on services, and ensuring smooth operations within the veterinary team.
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Job Summary
The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
This role requires educating clients about Optimum Wellness Plans, preventative care, and hospital services to ensure superior client care.
Candidates must be able to work flexible hours including weekends and evenings to meet client needs and work volume requirements.
Matching Summary
Match Score: 75
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Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences through exceptional service and effective communication. The role involves managing client flow, educating clients on services, and ensuring smooth operations within the veterinary team.
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Skills & Requirements
Must-have
Multi-tasking in high-volume environment
Fluent English communication skills
Computer proficiency with office software
Ability to handle pets safely
Mathematical ability for financial tasks
Nice-to-have
Veterinary medical background preferred
Experience with preventative care plans
Strong problem-solving initiative
Resilience under stressful conditions
Customer-focused service attitude
Key Requirements
High School Diploma or equivalent
One year related customer service experience
Must be at least 18 years old for radiography duties