Supervisor / Manager | Customer Service @ Museum | Up to $3000

ADECCO PERSONNEL PTE LTD

Singapore, Singapore
Gross up to $3,000; bonus/equity: not specified; b...
2 years front line customer service experience
Strong interpersonal and communication skills
Proficient in microsoft office and pos systems
The role involves managing daily operations across two museum sites to ensure a smooth visitor experience

Job Summary

  • The role involves managing daily operations across two museum sites to ensure a smooth visitor experience.
  • Candidates will lead and support a team of 10 to 40 associates through training, coaching, and performance management.
  • The position requires preparing monthly revenue reports and guiding associates in conducting tours and visitor programmes.

Matching Summary

Match Score: 85

The role involves managing daily operations across two museum sites to ensure a smooth visitor experience.

Salary

Gross up to $3000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years front line customer service experience
  • Strong interpersonal and communication skills
  • Proficient in Microsoft Office and POS systems
  • Willingness to work weekends and public holidays
  • Experience handling various payment modes

Nice-to-have

  • Prior experience in tourism or art institutions
  • Bilingual language proficiency
  • Background in hospitality sector
  • Skilled in service recovery and problem resolution

Key Requirements

  • 2 years of front line customer service experience
  • Proficiency in digital technologies and Point of Sale Systems
  • Flexible availability for weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter