Customer Service Representative

PLS

Brooklyn, NY, United States
Base: $17—$18.50 usd; bonus/equity: not specified;...
On-site
Superior customer service
Educate customers on products
Comply with regulations
PLS is seeking a Customer Service Representative in Brooklyn, NY, who will serve as the primary point of contact for customers, providing exceptional service and educating them about the company's financial products. The ideal candidate should have prior customer service experience and strong communication skills, with a focus on integrity and teamwork

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 80

PLS is seeking a Customer Service Representative in Brooklyn, NY, who will serve as the primary point of contact for customers, providing exceptional service and educating them about the company's financial products. The ideal candidate should have prior customer service experience and strong communication skills, with a focus on integrity and teamwork.

Salary

Base: $17—$18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • maintain balanced cash drawer
  • point-of-sale system usage

Nice-to-have

  • professional appearance and demeanor
  • honesty and integrity
  • flexible hours availability
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter