Television Licence Field Officer

Capita

Walsall, United Kingdom
Base: £31,650 annual salary; bonus/equity: not spe...
Full uk driving licence
Mobile and able to visit properties
Flexible shift pattern including evenings and weekends
As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work

Job Summary

  • As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.
  • Field Officers work a flexible 36.5-hour week with the option for a four-day schedule and must work some hours between 4pm and 9pm or at weekends to best serve customers.
  • The role offers a £31,650 annual salary, company car or allowance, mileage paid including commute, generous holiday allowance, pension, life assurance, and other employee benefits.

Matching Summary

As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs—all while enjoying great rewards and flexible work.

Salary

Base: £31,650 annual salary; Bonus/Equity: Not specified; Benefits: Company car or £3,700 car allowance, mileage paid including commute, generous holiday allowance, pension, life assurance, paid volunteering day

Skills & Requirements

Must-have

  • Full UK driving licence
  • Mobile and able to visit properties
  • Flexible shift pattern including evenings and weekends
  • Use of company car or car allowance
  • Body Worn Video and lone worker support

Nice-to-have

  • Strong communication skills
  • Experience in customer facing roles
  • Supportive and inclusive work environment
  • Diversity networks and wellbeing support

Key Requirements

  • Full UK driving licence
  • Preferably experience in customer facing roles
  • Ideally living in WS3 postcode area

Work Rights

Not specified

Tailored Resume

Cover Letter