Sr. Staff Information Architect, Ia & Taxonomy Solutions

ServiceNow

Kirkland, United States
Base: $165,500 - $289,600; bonus/equity: equity wh...
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7+ years experience in information architecture
Deep expertise in taxonomy and ontology design
Experience designing ia for digital user experiences
** ServiceNow is seeking a Senior Staff Information Architect to lead information architecture and taxonomy solutions, focusing on enhancing digital experiences. The ideal candidate should have extensive experience in IA, taxonomy design, and strategic collaboration across teams, with a consultative approach to drive projects from concept to execution. **

Job Summary

  • The role involves defining and leading the strategy for information architecture and taxonomy to support digital user experiences across a global enterprise.
  • This high-autonomy position requires an individual contributor who can proactively shape direction, treat IA as a product, and drive adoption through influence rather than authority.
  • ServiceNow offers a competitive base pay range of $165,500 to $289,600 plus equity, variable compensation, and comprehensive benefits including health plans and 401(k) matching.

Matching Summary

Match Score: 75

** ServiceNow is seeking a Senior Staff Information Architect to lead information architecture and taxonomy solutions, focusing on enhancing digital experiences. The ideal candidate should have extensive experience in IA, taxonomy design, and strategic collaboration across teams, with a consultative approach to drive projects from concept to execution. **

Salary

Base: $165,500 - $289,600; Bonus/Equity: Equity when applicable and variable/incentive compensation; Benefits: Health plans, 401(k) match, ESPP, flexible time away

Skills & Requirements

Must-have

  • 7+ years experience in information architecture
  • Deep expertise in taxonomy and ontology design
  • Experience designing IA for digital user experiences
  • Strong systems thinking and cross-functional alignment
  • Product-oriented mindset with consultative approach

Nice-to-have

  • Experience with AI applications in content work
  • Familiarity with automated content tagging systems
  • Knowledge of PoolParty or Semaphore tools
  • Background in product management or solution consulting
  • Experience with DITA structured content principles

Key Requirements

  • 7+ years of experience in IA, taxonomy, or knowledge management
  • Master's degree in information science or equivalent experience
  • Proven track record of leading end-to-end IA initiatives

Work Rights

Not specified

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