Customer Service Representative

WesTrac Pty Ltd

Guildford, Australia
On-site
High-quality internal and external customer service delivery
Parts requirements identification and goods delivery
Processing credits core and warranty returns
The Customer Service Representative will deliver high-quality service to both internal and external customers at the Guildford Customer Service Centre

Job Summary

  • The Customer Service Representative will deliver high-quality service to both internal and external customers at the Guildford Customer Service Centre.
  • Key responsibilities include identifying parts requirements, ensuring timely delivery of goods, and processing credits along with core and warranty returns.
  • The role involves recognizing potential sales opportunities using core system tools while reporting directly to the Sales & Distribution Manager.

Matching Summary

The Customer Service Representative will deliver high-quality service to both internal and external customers at the Guildford Customer Service Centre.

Skills & Requirements

Must-have

  • High-quality internal and external customer service delivery
  • Parts requirements identification and goods delivery
  • Processing credits core and warranty returns
  • Using core system tools for sales opportunities

Nice-to-have

  • Strong communication skills with diverse stakeholders
  • Ability to recognize potential sales opportunities proactively
  • Experience in distribution or parts management environments

Key Requirements

  • Full-time employment availability
  • Reporting structure to Sales & Distribution Manager

Work Rights

Not specified

Tailored Resume

Cover Letter