The GCA Group Leader position at GM's Orion plant involves supervising a team of auditors responsible for executing the Global Customer Audit process, ensuring compliance with safety and quality standards. The role requires strong leadership and communication skills, alongside manufacturing and quality experience, to drive continuous improvement and protect customer interests
Job Summary
The GCA Group Leader is responsible for the safe, compliant supervision of a team of represented auditors executing the Global Customer Audit process to ensure corporate standards are met and to provide accurate "voice of the customer" feedback.
This role ensures the GCA process is executed per the Global Customer Audit Manual, reviews and communicates daily results, and integrates GCA data into plant quality reviews to support prioritization and resource focus.
GM is committed to a world with Zero Crashes, Zero Emissions and Zero Congestion, and offers a rewarding career with comprehensive benefits and a focus on employee well-being and inclusion.
Matching Summary
Match Score: 85
The GCA Group Leader position at GM's Orion plant involves supervising a team of auditors responsible for executing the Global Customer Audit process, ensuring compliance with safety and quality standards. The role requires strong leadership and communication skills, alongside manufacturing and quality experience, to drive continuous improvement and protect customer interests.
Skills & Requirements
Must-have
Global Customer Audit process
voice of the customer feedback
Built-In Quality performance
cross-functional collaboration
represented auditors supervision
vehicle assembly plant
Nice-to-have
driving continuous improvement
fostering inclusion and belonging
leading change initiatives
employee well-being support
Key Requirements
Minimum one year direct supervisory experience
Minimum two years manufacturing and quality experience