The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards
Job Summary
The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.
The role involves monitoring, developing, and coordinating the QA Audit team's efforts to ensure strong compliance, operational, and security controls.
We offer benefits, programs, and perks that support you in every aspect of your life, including medical, dental, and vision insurance, a 401(k) with employer match, and paid leave.
Matching Summary
The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines and standards.
Skills & Requirements
Must-have
Quality Assurance Audit team
monitoring and development
regulatory and client guidelines
mortgage industry experience
collections and default management
mortgage processes
Microsoft Excel expert skills
Nice-to-have
big thinkers and caring doers
heart and hustle
invest in your growth
innovative solutions
adapt to changing conditions
original thinking and creativity
Key Requirements
Bachelor's degree, preferred
6-8 years quality assurance/quality control experience
4+ years mortgage industry experience
2+ years’ management experience
Knowledge of industry regulatory laws
Proficiency in a Windows environment
Knowledge of Structured Query Language (SQL) programming