Patient Access Supervisor - Pt, Days (7a-3:30p) - Center City Ed

Thomas Jefferson University

Philadelphia, Pennsylvania, United States
Patient registration processes
Third-party insurance knowledge
Ehr applications (epic, cerner)
Oversees daily registration functions, ensuring appropriate staffing and promoting a positive patient experience

Job Summary

  • Oversees daily registration functions, ensuring appropriate staffing and promoting a positive patient experience.
  • Manages on-site operations including payroll, downtime support, and deposit reconciliation, while adhering to project deadlines and budgetary limitations.
  • Conducts staff performance appraisals, addresses complaints, resolves issues, and acts as a mentor, while ensuring regulatory and compliance requirements are met.

Matching Summary

Oversees daily registration functions, ensuring appropriate staffing and promoting a positive patient experience.

Skills & Requirements

Must-have

  • Patient registration processes
  • Third-party insurance knowledge
  • EHR applications (EPIC, Cerner)
  • Staffing schedules management
  • Patient complaint resolution

Nice-to-have

  • Positive patient experience promotion
  • Constructive communication
  • Mentorship for staff
  • Continuous process improvement identification

Key Requirements

  • Associate's degree or 5 years relevant experience
  • 2 years patient registration experience
  • 3 years supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter