Xfinity Retail Service Associate

Comcast

Albuquerque, NM, United States
Base: $17.14; bonus/equity: eligible for commissio...
Mobile activations and customer education
Device troubleshooting and escalations
Customer support for mobile services
The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.14; Bonus/Equity: Eligible for Commission or Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Device troubleshooting and escalations
  • Customer support for mobile services
  • Operational readiness and merchandising
  • Processing returns and exchanges

Nice-to-have

  • Enthusiastic learner and advocate
  • Drive results and operational excellence
  • Foster and support a culture of inclusion
  • White-glove customer experience

Key Requirements

  • 0-2 Years Relevant Work Experience
  • High School Diploma / GED
  • Must be authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter