Atlanta Technical College is seeking a full-time Financial Aid Technician to serve as the primary contact for students regarding financial aid inquiries. The role involves providing assistance with financial aid applications, maintaining office operations, and delivering exceptional customer service
Job Summary
This position serves as the first point of contact for students inquiring about Financial Aid.
Duties include helping students apply for aid, evaluating applications, and updating financial aid software.
The role requires strong communication, organization, and customer service skills.
Matching Summary
Match Score: 75
Atlanta Technical College is seeking a full-time Financial Aid Technician to serve as the primary contact for students regarding financial aid inquiries. The role involves providing assistance with financial aid applications, maintaining office operations, and delivering exceptional customer service.
Salary
$41,600 Annually
Skills & Requirements
Must-have
Financial Aid processes and procedures
State and Federal Financial Aid programs
Customer service and communication skills
Administrative and clerical duties
Manage office email, phones, and ticketing system
Nice-to-have
Positive, inclusive, and welcoming disposition
Ability to work independently and collaboratively
Key Requirements
High School diploma or GED
One (1) year of work-related experience
Associate’s degree or higher (preferred)
Two (2) or more years of related work experience (preferred)
Experience in Banner Financial Aid Module (preferred)