Customer Technical Support

Johnson Controls Inc

Manchester, United Kingdom
Competitive salary reflecting skills; performance-...
Fully remote
Diagnose and troubleshoot security alarm faults
Use monitoring and programming software
Convey technical information to non-technical audience
Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a skilled Support Technician

Job Summary

  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a skilled Support Technician.
  • The role involves diagnosing security alarm faults and delivering excellent customer service to external residential customers.
  • Employees receive competitive salaries, performance-based bonuses, and up to 35 days of annual leave including holiday purchase schemes.

Matching Summary

Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a skilled Support Technician.

Salary

Competitive Salary reflecting skills; Performance-based bonuses; Pension plan up to 7% employer match

Skills & Requirements

Must-have

  • Diagnose and troubleshoot security alarm faults
  • Use monitoring and programming software
  • Convey technical information to non-technical audience

Nice-to-have

  • Experience in technical problem-solving
  • Background in customer service
  • Passionate detail-oriented problem solvers

Key Requirements

  • Excellent communication skills
  • Ability to convey technical information
  • Interest in problem-solving

Work Rights

Not specified

Tailored Resume

Cover Letter