Understanding of technology implementation process
Servicefirst methodology knowledge
Root cause analysis of failed changes
The role focuses on managing the efficient delivery of large-scale technical projects while adhering to strict time, budget, and quality requirements
Job Summary
The role focuses on managing the efficient delivery of large-scale technical projects while adhering to strict time, budget, and quality requirements.
Candidates will be responsible for analyzing data to identify root causes of failed changes and developing action plans to remediate these issues across Corporate Technology.
Success in this position requires collaborating with CIO Change Champions and GTSM to influence teams and ensure remediation plans are effectively executed.
Matching Summary
The role focuses on managing the efficient delivery of large-scale technical projects while adhering to strict time, budget, and quality requirements.
Skills & Requirements
Must-have
Understanding of technology implementation process
ServiceFirst methodology knowledge
Root cause analysis of failed changes
Agile/Scrum project management experience
Jira tool proficiency for tracking
Nice-to-have
Strong stakeholder influence skills
Experience with automation solutions
Ability to create upward reporting materials
Knowledge of risk and controls frameworks
Continuous learning mindset
Key Requirements
Good understanding of ServiceFirst implementation process
Ability to analyze data and identify remediation actions