Patient Financial Specialist - Cox Medical Center Branson

Lester E Cox Medical Centers

Branson, MO, United States
On-site
Excellent communication skills
Strong customer service ethic
Attention to detail
Cox Medical Center Branson is seeking a Patient Financial Specialist to handle patient inquiries regarding medical billing, provide customer service, and resolve billing discrepancies. The ideal candidate should have strong communication skills and a basic understanding of medical billing practices

Job Summary

  • Respond to incoming calls from patients regarding billing questions, concerns about their statements and payments and payment arrangements.
  • Investigate and address billing discrepancies, claim denials, or errors on patient accounts.
  • Provide information about insurance benefits, copays, deductibles, and out of pocket costs.

Matching Summary

Match Score: 85

Cox Medical Center Branson is seeking a Patient Financial Specialist to handle patient inquiries regarding medical billing, provide customer service, and resolve billing discrepancies. The ideal candidate should have strong communication skills and a basic understanding of medical billing practices.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Strong customer service ethic
  • Attention to detail
  • Problem-solving skills
  • Basic computer proficiency

Nice-to-have

  • Understanding of medical terminology
  • Adherence to HIPAA regulations

Key Requirements

  • High School diploma or equivalent
  • 1 year business office experience
  • 2 years customer service or prior experience with third party payers

Work Rights

Not specified

Tailored Resume

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