Patient Access Specialist

ThedaCare

Appleton, Wisconsin, US
On-site
Scheduling diagnostic services
Verifying patient benefits
Calculating patient financial liability
ThedaCare is seeking a Patient Access Specialist to join their team in Appleton, Wisconsin. This role involves scheduling and pre-registering patients while ensuring a high standard of customer service and compliance with regulatory requirements

Job Summary

  • The Patient Access Specialist performs scheduling, pre-registration, and/or registration duties for ThedaCare patients to ensure that necessary information is in place to support quality, timely service.
  • This includes scheduling diagnostic services, verifying benefits, calculating the patient’s financial liability, validating demographics information, performing point of service collections and communicating essential information regarding the scheduled service to the patient.
  • At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.

Matching Summary

Match Score: 85

ThedaCare is seeking a Patient Access Specialist to join their team in Appleton, Wisconsin. This role involves scheduling and pre-registering patients while ensuring a high standard of customer service and compliance with regulatory requirements.

Skills & Requirements

Must-have

  • Scheduling diagnostic services
  • Verifying patient benefits
  • Calculating patient financial liability
  • Validating demographic information
  • Point of service collections
  • Providing patient instructions

Nice-to-have

  • Proactive problem solving
  • Excellent customer service
  • Team member support
  • Work/life balance commitment

Key Requirements

  • High school diploma or GED
  • 1-2 years of healthcare or customer service experience

Work Rights

Not specified

Tailored Resume

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